uberAUTO experience : We Liv’ED it

#uberAUTOfail : There’s miles to go before this works

 

Unless you’ve been living under a rock for these past few months, you’ll have definitely heard the name of Uber. Matching the notoriety of this cab-booking app (at least in the Delhi-NCR region) are our famous autorickshaws, which can be relied on always overcharging the fare.

In an unexpected turn of events, Uber has decided to launch uberAUTO, an e-service for autorickshaws that lets you book an auto using the Uber app (only in the Delhi region for now) . This is the first time the corporation is deviating from its cashless booking model, as riders will make payments in cash to the autos. Most importantly, the auto driver will be operating strictly by the meter, which should be a cause of celebration for many of us.

#LIV’ED IT

So as one of the target demographics for this service, I decided to foray into the fray, so to speak. As a (hypothetical) resident of South Extension II, I decided to book an auto from there to my college, located in the Chanakyapuri area.

Booking an auto through Uber turned out to be the most mind busting experience of my life. Why, you ask ? Well, I can assume that most of the kinks I faced were because there’s always some road bumps (pun intended) a service provider needs to iron out at the beginning. Well let’s just say that Uber has a lot of ironing out to do.

Apparently, the autos are available in certain areas only during certain time frames. So, as I said before, say you’re a student living in South Extension II and you want to book an auto to college at around 8 am. Well then hard luck , because there are no autos available at that time in the area. But, if you want to leave the area at any time between 11 am and 1pm, then good for you, since that’s when there’s a seeming overabundance of autos in that area.

07143e789f4c0d52e32f6b7f563bb03b

 

 

af2843e45f67f07d9e0bfb07758c728d

 

37376a867554f89ace3444817a461005

 

 

9452929e4909a5869f53b90cf9f37050

However, in case you’re planning to travel from Connaught Place, you’ll do just fine. CP was the only place that had autos available most of the time.

 

089586de8dd38fd3450832709d371870

 

cc6362aa53132a809a19d277b1e2e526

 

CHOOMANTAR AUTO

Another extremely annoying quirk is what I shall henceforth refer to as the ‘Choomantar Auto’ phenomenon. At 12:32 pm, the app clearly indicated that there were autos available in the area. However, at 12:34, said autos disappear ! For people like me, whose 3G internet conks off and resuscitates at unpredictable times, this can be extremely inconvenient.

7c6f1ebbb3c659e9974c1c30a8c2f8c9

 

 

e741e8f449db95f935e56715e726da05

Also, if you’re living around Pitampura, good luck, since I could never seem to find an uberAUTO operating in that area.

daa598c50f40e36eeee32dd9871f6dc7

 

 

49168a68f79958ca41d93607c7c8dd63

POST 8:30 PM PHENOMENON

The best part though, is yet to come. Post 8:30, there are no autos. Even the evergreen CP fails in that regard. That’s right, ladies and gentlemen, after 8:30, you’ll have better luck convincing that random autowallah to drop you at your doorstep than at hailing an uberAUTO.

4476fb50b9695d6544047e9a772e6a2d

 

 

a77dd6b646fcd3a721ae27ab7e8205cc

 

 

25fa14f96e78d61fd799ad68c21ea0c6

Clearly, if Uber had set out thinking they wanted to provide good auto service to Delhities, they’ve failed, big time. Which is extremely sad when you think about it dear reader, since, let’s be honest, our expectations weren’t very high to begin with.

 

image1

 

OUR VERDICT : A trial period on Uber’s part would serve them well, since better service is on the top of their agenda nowadays. For now, it’s better to just stick to the old stuff and #GoRetro.

Compteur de rickshaw (2)

 

LEAVE A REPLY

Please enter your comment!
Please enter your name here